Duration: 1 Day
In today’s competitive market scenario where acquiring new customers is difficult, retaining them is even more demanding & challenging. Successful businesses depend on successful relationships – between individuals, departments, and between companies and their professional partners. This dynamic program takes you through the complete sales cycle, right from relationship selling to managing them & retaining them forever.
– Assess the effectiveness of the relationship building strategy.
– Build long- term relationships with customers
– Show enthusiasm and confidence while interacting with customers
– Internalize the skills required to enhance sales efficacy with focus on negotiation for maximum gains.
– Re-energize Client Relationships: Create long term loyalty
– Making a Commitment to Follow through
– Develop Assertiveness
– Managing Relationship
– Introduction To Customer Service/Care
– Rapport building
– Empower , Enhance and Excel